Terms of service

Welcome to Kripa Vastra. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

  • By using this website, you confirm that you are at least 18 years old or accessing under parental supervision.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to use our products for any illegal or unauthorized purpose.

2. Products & Pricing

  • All products listed are subject to availability.

  • We make every effort to display product colors and details accurately, but:

    • Slight variations may occur due to lighting, screen resolution, or photography.

  • Prices are subject to change without prior notice.

  • We reserve the right to:

    • Modify or discontinue products at any time

    • Cancel orders in case of pricing errors

3. Order Acceptance & Cancellation

  • Once an order is placed, you will receive an order confirmation.

  • This does not guarantee acceptance; we reserve the right to:

    • Cancel orders due to stock unavailability

    • Cancel suspicious or bulk orders

  • Orders once placed cannot be canceled.

4. Payment Terms

We accept:

  • Prepaid payments (UPI, Cards, Net Banking, Wallets)

5. Shipping & Delivery

  • Orders are shipped via trusted courier partners .

  • Delivery timelines are estimates and may vary.

  • We are not responsible for delays caused by:

    • Courier partners

    • Natural events

    • Incorrect shipping details

Please refer to our Shipping Policy for detailed information.

6. Returns, Exchanges & Refunds

  • Returns/exchanges are accepted only as per our Return & Refund Policy.

  • Customers must provide:

    • Unboxing video for damaged/incorrect items

  • Refunds are processed only after product verification.

7. Intellectual Property

  • All content on this website (images, logo, text, designs) belongs to Kripa Vastra.

  • Unauthorized use, copying, or reproduction is strictly prohibited.

8. User Conduct

You agree not to:

  • Provide false or misleading information

  • Use the website for fraudulent activities

  • Interfere with website security or functionality

9. Limitation of Liability

  • Kripa Vastra shall not be liable for:

    • Any indirect or incidental damages

    • Delays in delivery beyond our control

    • Losses due to misuse of products

Our liability is limited to the value of the product purchased.

10. Accuracy of Information

  • We strive to ensure all information is accurate, but errors may occur.

  • We reserve the right to:

    • Correct errors

    • Update information

    • Cancel affected orders

11. Third-Party Services

  • We may use third-party services (e.g., payment gateways, Shiprocket).

  • We are not responsible for:

    • Failures or errors from these third-party services

12. Privacy

  • Your personal information is governed by our Privacy Policy.

  • We ensure secure handling of your data.

13. Termination

  • We may terminate or suspend access if:

    • You violate these terms

    • Engage in fraudulent or harmful activities

14. Governing Law

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to jurisdiction of courts in [Your City – e.g., Pune, Maharashtra].

15. Changes to Terms

  • We reserve the right to update these Terms at any time.

  • Continued use of the website means acceptance of updated terms.

16. Contact Information

For any questions regarding these Terms:

Important Note

By using our website, you agree to all policies including:

  • Shipping Policy

  • Return & Refund Policy

  • Privacy Policy